Frequently Asked Questions

Easy! Simply call/text us at 770-296-5530 or use the contact form here to inquire about availability.  Once completed, we’ll send you a PayPal invoice, and then all you have to do is read the Terms and Conditions and remit payment and you are all booked! The codes for your rehearsal will be sent to you the morning of your rehearsal! Rooms are not reserved until payment is made in full.

Full refunds/credits are guaranteed with 48+ hours notice and must be made by phone. Less than 48-hours may result in forfeiture of payment if other customers were turned away due to your booking.  Refunds are made via PayPal and may take 3-5 days to process.

There is no clear cut answer to this as our schedule changes by the hour/day with hourly bookings. The only way to guarantee your spot is to pay for it so that it will be held on the calendar. Generally, our busiest times during the week fall Mondays through Thursdays between the hours of 5pm and 11pm and require more notice. Mornings and early afternoons, in addition to the weekends, tend to be our slower times. With our liberal cancellation/refund policy, if something should occur that prevents you from attending your rehearsal we will work with you to find an alternate date and time.

For detailed information regarding the backline gear we provide, please click here to visit the studio page. You are more than welcome to bring your own gear to use in addition to ours.

We also have a variety of different amps that we can rent on a per-rehearsal basis.  These include amps from Orange, Marshall (JCM 800’s), Friedman, Budda, Diezel, and Kustom.

We also have several guitars, basses, and a 88-key digital piano for in-studio rentals.  Please contact us for details and pricing.  Please note, these instruments are not located inside the studio and we would need advance notice (ie Several Days) to have them ready for you.  We also require a photo ID and credit card for all instrument rentals.

Yes!!

We also have several guitars (ESP, Fender, Gibson), basses (Spector and Yamaha), a cymbal set (Zion), and a 88-key digital piano (Yamaha) for in-studio rentals.  Please contact us for details and pricing.  Please note, these instruments are not located inside the studio and we would need advance notice to have them ready for you.

We also have a variety of different guitar amps that we can rent on a per-rehearsal basis.  These include amps from Orange, Marshall (JCM 800’s), Friedman, Budda, Diezel, and Kustom.

We require a photo ID and credit card for all instrument rentals (excluding cymbals).

We generally do not accept rider requests but we do have a variety of different amps for in-studio rental in addition to guitars and keyboards.  Let us know what you need and we’ll see if we have it, and if we don’t…we can certainly point you in the right direction to one of our affiliates!

No. We do not provide sound engineers. Our studio is a “self-serve” facility but we will be more than glad to send you some information and provide assistance regarding our gear should you need it!

No. Unfortunately we do not generally allow customers to store their gear in the studios. In addition, we are not liable for any gear or personal belongings that are left behind in our room.  The only potential exception is if you are booking consecutive Daily lockout rehearsals, where leaving equipment may be helpful to facilitate multiple lockout days in a row.

Rehearsal times are load-in and load-out inclusive, so if you need to rehearse for 2-hours but need 30-45 minutes to set-up and break down, a 3-hour rehearsal would be required since we often times book bands consecutively.

For customers that are visiting us for the first time, we will always give you 15 minutes for free on top of your rehearsal to get acclimated to the studio.

Not yet, but they are coming soon!  We do have a water cooler in the lobby with filtered water so please bring a container to fill ‘er up!

Smoking is ONLY allowed OUTSIDE of Ember City and is strictly PROHIBITED inside ARR rooms and Ember City.  Please dispose of cigarette butts in the appropriate containers outside and please consume your snacks and beverages in the front lobby (designated) area.

The bathrooms are located down the hallway from our rooms.  As you are exiting our rooms, take a Left and head down the hallway past the other rooms.  Turn Right and the bathrooms will be on your Left.

Yes, both of our rooms are controlled by central air and heating. However, we do not control the thermostat and we are unable to change the temperature in the building. During the summer months you may experience warmer than normal temperatures with a full room and use of all the gear, but we do provide several industrial floor fans to help circulate the air. Please dress accordingly with the season.

Sure is! The wi-fi credentials will be sent to you with your codes on the day of your rehearsal!

Please call us immediately for assistance. Usually it’s a simple fix such as replacing a cable (instrument or speaker) and we will walk you through the process. If we cannot get an amp working, we will do our best to get a replacement down there as soon as possible so you can resume your rehearsal.

Thanks! The music that is featured on our website belongs to several different bands who have graciously allowed us to use their music. For detailed information, please click here to be redirected to the artist page for their contact info.